DELIVERY

We understand the importance of making sure your branded items reach you in a timely manner.  Guidelines for completion times from receipt of the confirmed order are as follows:

– For unbranded items: 3-6 working days

– For initial orders of branded items:
Artwork set-up: 2-3 days
Checking and approval: 2-3 days
Production: 5-7 working days
TOTAL: 9-13 working days

– For repeat orders of branded items: 7-10 working days

– Urgent orders: Please notify us if you have an urgent requirement or a deadline by which your garments are required.  We will endeavour to meet urgent deadlines, however if we are unable to do so we will advise you of the soonest possible date before processing your order.

Please Note – The above time-frames are subject to stock availability of the items ordered.  An order is not confirmed until payment or deposit is received.

SHIPPING

Please note that the above time-frames do not include shipping time.  Unless otherwise requested, shipments are by Australia Post and take 2-6 business days.  Shipping cost guidelines are as follows:

Orders under $400:  Shipping cost $12 plus GST

Orders of over $400 are freight free.

These guidelines are for Australia Wide shipping.

If urgent postage is required we can arrange Express Post or overnight air bags at additional cost.