What is wireless recovery?
In a wireless recovery audit, Auditel reviews the wireless agreement, the signed wireless contract, to determine any contract commitments on revenue, contract expiration, and any contract termination clauses.
Our wireless recovery investigation goes deeper as we determine all the services for each mobile device, smartphone usage, data usages, and compare these usages with the wireless contract or service agreement. We then review the complete wireless contract terms and conditions detail, the client adherence to contract compliance, any factors or issues with meeting current agreements revenue commitment (if any), including any service issues encountered during the agreement. We request any contract addendum to ensure we have the latest changes to the wireless contract. When we locate discrepancies, errors, overcharges, or tariff violations, we file wireless disputes for them along with any mistakes or inaccuracies found during our historical review of the wireless invoices. We follow the wireless dispute to full completion. The wireless recovery is completed once we see the wireless refund check or credit on the invoice.
What does the term wireless mean?
We refer to wireless communications as mobile phones, cell phones, smart phones, including the mobile network. All mobile devices that don’t use a landline. Wireless data, mobile data cards, connect cards, or broadband modem, Wi-Fi mobility, and hotspot, turbo hotspot, mobile devices, laptops, tablets, Blackberry, Android phones, wireless security alarms, I-phone, and data cards for laptops.
In summary, Auditel can provide a wireless recovery audit for your business bringing the highest recovery and savings results at no risk and with no investment!